Care Settings
Guides for how Opalite adapts to each care setting in healthcare.
Cost of inaction
In public health departments, adults who needed interpreters died of COVID-19 at 2.32x the rate.
Opalite solves this with real-time interpretation in 150+ languages and dialects at vaccine clinics, on contact-tracing calls and in TB follow-up.
Source: Evaluation of Preferred Language and Timing of COVID-19 Vaccine Uptake and Disease Outcomes
Hospitals and acute care
- Ambulatory surgery centers
3.2x the odds
of no recorded pain score for children with limited English after surgery.
Opalite interprets pain checks in recovery.
- Emergency medical services
64.3%
of arrests with limited-English 9-1-1 callers got bystander CPR, vs. 77.5%.
Opalite interprets on any phone, at the scene.
Source: Bystander CPR in out-of-hospital cardiac arrest: the role of limited English proficiency
- Hospitals and health systems
49.1%
of LEP patients' adverse events involved physical harm, vs. 29.5% for English speakers.
Opalite interprets on every unit, 24/7.
Source: Language proficiency and adverse events in US hospitals: a pilot study
- Rural health and critical access hospitals
2.48x the odds
of no usual source of care for adults with limited English.
Opalite runs on devices teams already carry.
Source: Access to Care Among Adults with Limited English Proficiency
- Urgent care
9% higher odds
of hospital admission for patients with limited English.
Opalite interprets from triage to discharge.
Clinics and primary care
- Dental and oral health clinics
53% lower odds
of a past-year dental visit for Spanish-speaking adults 50+ with limited English.
Opalite interprets chairside, in 150+ languages and dialects.
- FQHCs and community health centers
58% lower odds
of colorectal screening for non-English-speaking health center patients.
Opalite interprets every screening conversation.
- Pharmacies and retail health
2.3x the odds
of bad medication reactions for Californians with limited English.
Opalite interprets doses and warnings at the counter.
Source: Effects of Limited English Proficiency and Physician Language on Health Care Comprehension
- Primary and multispecialty clinics
35.0%
of Hispanic adults uncomfortable in English got all recommended services, vs. 53.6% of English speakers.
Opalite interprets every visit, with no wait.
Source: Primary language and receipt of recommended health care among Hispanics in the United States
- School-based health centers
3x the odds
of fair or poor child health reported by families with limited English.
Opalite interprets for parents by phone or video.
- Telehealth and virtual care
16% lower odds
of completing telemedicine visits for non-English-preferring patients.
Opalite joins Zoom, Teams and phone visits.
Post-acute and home
- Dialysis centers
29% lower rate
of reaching the active transplant list in linguistically isolated ZIP codes.
Opalite interprets transplant talks chairside.
Source: Linguistic Isolation and Access to the Active Kidney Transplant Waiting List in the United States
- Home health
20.4%
of non-English-preferring patients were readmitted within 30 days, vs. 18.5%.
Opalite interprets in the home, on any phone.
- Hospice organizations
33%
of seriously ill LEP patients visited the ED in their last month, vs. 20%.
Opalite interprets goals-of-care talks, day or night.
- Rehabilitation facilities
Worse recovery
in pain and function after joint replacement for non-English-preferring patients.
Opalite interprets every therapy session.
Source: Language Barriers in the Delivery of Musculoskeletal Care and Future Directions
- Skilled nursing and long-term care
42.6%
of LEP patients went to skilled care after joint replacement, vs. 20.5%.
Opalite interprets discharge planning at the bedside.
Community and specialized
- Behavioral health organizations
18.2%
of depressed patients needing interpreters enrolled in collaborative care, vs. 47.2%.
Opalite interprets in person, by video or by phone.
- Clinical trial sites
71% lower odds
of trial engagement for breast cancer patients with limited English.
Opalite interprets consent and study visits.
- Correctional health
49.1%
of LEP hospital patients' adverse events caused physical harm, vs. 29.5%.
Opalite interprets sick call and clinic visits.
Source: Language proficiency and adverse events in US hospitals: a pilot study
- Public health departments
2.32x the death rate
from COVID-19 for adults needing interpreters.
Opalite interprets testing and vaccine visits.
Source: Evaluation of Preferred Language and Timing of COVID-19 Vaccine Uptake and Disease Outcomes
How it adapts
How Opalite fits each care setting
Every setting delivers care differently. Opalite works with the rooms, devices and budgets each one already has.
01
In person, by video or by phone
Teams use a phone, tablet or computer in the room, Zoom or Microsoft Teams for telehealth, and any phone line for calls.
02
Live in as little as one day
Opalite runs on the devices teams already carry, with no hardware to buy and a 20-minute training session.
03
Priced for your deployment
A flat rate covers your sites, departments or overall usage, with no per-minute meter and no per-language surcharge.
04
Built for healthcare security
Opalite is HIPAA compliant and SOC 2 Type II, with a BAA for every customer. It is designed to support Section 1557 language-access workflows.
Looking for a specialty?
Every specialty is different. Here's how Opalite helps each of them.
Scale of the problem
25.5 million people in the U.S. speak English less than “very well.”
Source: U.S. Census Bureau, 2017-2021 American Community Survey 5-year estimates. Shading shows the share of each state’s residents age 5 and over.
Darker states have a higher share of residents who speak English less than very well; shading is logarithmic, relative to the highest-share state.
| State | Share | People |
|---|---|---|
| California | 17.2% | 6,377,000 |
| Texas | 13.1% | 3,532,000 |
| New York | 13.1% | 2,486,000 |
| New Jersey | 12.2% | 1,060,000 |
| Florida | 11.8% | 2,389,000 |
| Hawaii | 11.2% | 152,900 |
| Nevada | 11.1% | 320,200 |
| Massachusetts | 9.5% | 631,900 |
| New Mexico | 8.7% | 172,700 |
| Illinois | 8.5% | 1,027,000 |
| Connecticut | 8.4% | 288,200 |
| Rhode Island | 8.4% | 87,250 |
| Arizona | 8.1% | 542,400 |
| Washington | 7.6% | 547,600 |
| Maryland | 7.1% | 411,700 |
| Virginia | 5.8% | 469,000 |
| Colorado | 5.5% | 295,600 |
| Georgia | 5.4% | 541,600 |
| District of Columbia | 5.4% | 34,600 |
| Oregon | 5.4% | 214,100 |
| Nebraska | 5.1% | 93,560 |
| Delaware | 4.9% | 45,460 |
| Utah | 4.7% | 140,000 |
| Kansas | 4.5% | 124,100 |
| Minnesota | 4.5% | 239,600 |
| North Carolina | 4.5% | 439,200 |
| Pennsylvania | 4.4% | 544,000 |
| Alaska | 4.3% | 29,650 |
| Oklahoma | 3.8% | 142,200 |
| Idaho | 3.7% | 62,850 |
| Iowa | 3.4% | 100,800 |
| Michigan | 3.4% | 318,900 |
| Arkansas | 3.2% | 90,380 |
| Indiana | 3.2% | 200,900 |
| Tennessee | 3.1% | 197,500 |
| Wisconsin | 3.0% | 164,200 |
| Louisiana | 2.8% | 123,500 |
| South Carolina | 2.8% | 132,700 |
| Ohio | 2.5% | 281,500 |
| Kentucky | 2.4% | 101,800 |
| New Hampshire | 2.4% | 31,410 |
| Missouri | 2.1% | 123,000 |
| Alabama | 2.1% | 98,720 |
| South Dakota | 1.9% | 15,800 |
| North Dakota | 1.9% | 13,810 |
| Wyoming | 1.8% | 9,923 |
| Mississippi | 1.6% | 44,870 |
| Maine | 1.4% | 18,140 |
| Vermont | 1.3% | 7,705 |
| Montana | 0.8% | 7,731 |
| West Virginia | 0.6% | 11,060 |
See Opalite in action.
Try a live interpretation session and ask about setup, languages, and pricing.

