AI medical interpreter for behavioral health organizations
Opalite gives behavioral health clients with limited English accurate, real-time interpretation in 150+ languages and dialects for intake, therapy, medication visits and telehealth, 24/7.
Today's challenge
What gets in the way of interpretation in behavioral health today
A spouse interprets the intake
At intake, a client's husband relays the questions about safety at home and alcohol use.
The meter runs through therapy pauses
A per-minute interpreter line bills every deliberate therapeutic silence across a full session or intake assessment.
No booking for a crisis
An interpreter booked in advance can't help a walk-in crisis or a same-day caller on the access line.
Cost of inaction
Language interpretation remains a gap in behavioral health
18.2%
of eligible depressed patients needing interpreters enrolled in collaborative care at a large Minnesota primary care practice, versus 47.2% of English-proficient patients.
Meet Opalite.
Real-time AI medical interpretation in 150+ languages and dialects, connecting providers and patients in seconds.
- Works on the devices care teams already carry: phones, tablets, computers, and telehealth platforms
- Integrates with all EHRs
- Built for HIPAA-compliant healthcare
- SOC 2 Type II attested security controls
Workflow
How Opalite fits the care pathway
| Stage | What happens | How Opalite supports it |
|---|---|---|
| Access and scheduling | Inquiry calls, eligibility, first appointment | Phone interpretation on any line, including landlines |
| Telehealth | Video sessions from home | Works with Zoom, Microsoft Teams and more, without dialing in a separate interpreter line |
Clinical use cases
Interpret the conversations that matter most
Screening questions
EnglishIn the past two weeks, have you thought about hurting yourself or that you'd be better off dead?
SpanishEn las últimas dos semanas, ¿ha pensado en hacerse daño o que estaría mejor muerto?
Idioms of distress
Chinese (Mandarin)我心里总是沉甸甸的，心慌得睡不着觉。
EnglishMy heart is heavy all the time, and my nerves won't let me sleep.
Medication visits
EnglishTake one tablet each night this week, two next week, and do not stop it suddenly.
Arabicتناول قرصًا واحدًا كل ليلة هذا الأسبوع، وقرصين الأسبوع القادم، ولا تتوقف عنه فجأة.
Pricing
Pricing for behavioral health organizations
Silence in a session is free. A flat rate scoped to your programs removes any cost reason to shorten a session or skip an intake.
In your area
25.5 million people in the U.S. speak English less than “very well.”
How many live near you? Search your state, ZIP code, or town.
Darker states have a higher share of residents who speak English less than very well; shading is logarithmic, relative to the highest-share state.
| State | Share | People |
|---|---|---|
| California | 17.2% | 6,377,000 |
| Texas | 13.1% | 3,532,000 |
| New York | 13.1% | 2,486,000 |
| New Jersey | 12.2% | 1,060,000 |
| Florida | 11.8% | 2,389,000 |
| Hawaii | 11.2% | 152,900 |
| Nevada | 11.1% | 320,200 |
| Massachusetts | 9.5% | 631,900 |
| New Mexico | 8.7% | 172,700 |
| Illinois | 8.5% | 1,027,000 |
| Connecticut | 8.4% | 288,200 |
| Rhode Island | 8.4% | 87,250 |
| Arizona | 8.1% | 542,400 |
| Washington | 7.6% | 547,600 |
| Maryland | 7.1% | 411,700 |
| Virginia | 5.8% | 469,000 |
| Colorado | 5.5% | 295,600 |
| Georgia | 5.4% | 541,600 |
| District of Columbia | 5.4% | 34,600 |
| Oregon | 5.4% | 214,100 |
| Nebraska | 5.1% | 93,560 |
| Delaware | 4.9% | 45,460 |
| Utah | 4.7% | 140,000 |
| Kansas | 4.5% | 124,100 |
| Minnesota | 4.5% | 239,600 |
| North Carolina | 4.5% | 439,200 |
| Pennsylvania | 4.4% | 544,000 |
| Alaska | 4.3% | 29,650 |
| Oklahoma | 3.8% | 142,200 |
| Idaho | 3.7% | 62,850 |
| Iowa | 3.4% | 100,800 |
| Michigan | 3.4% | 318,900 |
| Arkansas | 3.2% | 90,380 |
| Indiana | 3.2% | 200,900 |
| Tennessee | 3.1% | 197,500 |
| Wisconsin | 3.0% | 164,200 |
| Louisiana | 2.8% | 123,500 |
| South Carolina | 2.8% | 132,700 |
| Ohio | 2.5% | 281,500 |
| Kentucky | 2.4% | 101,800 |
| New Hampshire | 2.4% | 31,410 |
| Missouri | 2.1% | 123,000 |
| Alabama | 2.1% | 98,720 |
| South Dakota | 1.9% | 15,800 |
| North Dakota | 1.9% | 13,810 |
| Wyoming | 1.8% | 9,923 |
| Mississippi | 1.6% | 44,870 |
| Maine | 1.4% | 18,140 |
| Vermont | 1.3% | 7,705 |
| Montana | 0.8% | 7,731 |
| West Virginia | 0.6% | 11,060 |
Source: U.S. Census Bureau ACS (states 2017-2021; metros 2024 or 2020-2024). Limited English: residents 5+ who speak English less than “very well.”
FAQ
Frequently asked questions
Explore
Specialties in behavioral health organizations
Related
See Opalite in behavioral health.
See an interpreted intake call and a telehealth session in your patients' languages. Get answers on privacy and setup.