AI medical interpreter for FQHCs and community health centers
Opalite gives every health center department real-time interpretation in 150+ languages and dialects, 24/7, at one flat monthly rate.
Today's challenge
What gets in the way of interpretation in community health centers today
Staff ration the interpreter line
A phone or video interpreter billed by the minute makes the front desk weigh the cost of connecting one to ask household size.
Haitian Creole waits, intake to dental chair
A Haitian Creole speaker waits for an interpreter at sliding-fee intake, then again before the root canal talk at the chair.
Typing through the visit
At a diabetes follow-up, the physician types into the chart during the patient's account of her glucose readings.
Cost of inaction
Language interpretation remains a gap in health centers
58% lower odds
Non-English-speaking health center patients got colorectal cancer screening less often in HRSA's 2014 national Health Center Patient Survey.1
47% lower odds
Spanish-preferring Hispanic smokers aged 55-80 got fewer cessation medication orders than non-Hispanic White patients in a national community health center network.2
Meet Opalite.
Real-time AI medical interpretation in 150+ languages and dialects, connecting providers and patients in seconds.
- Works on the devices care teams already carry: phones, tablets, computers, and telehealth platforms
- Integrates with all EHRs
- Built for HIPAA-compliant healthcare
- SOC 2 Type II attested security controls
Workflow
How Opalite fits the health center day
Front desk and intake
Registration, sliding-fee eligibility, consent forms
Phone, tablet or computer at the desk, plus document translation for sliding-fee and consent forms
Integrated services
Behavioral health, dental, pharmacy, enabling services
The same tool across departments, with no per-language surcharge
Follow-up and outreach
Results calls, screening-kit reminders, care coordination
Phone interpretation on any line, including landlines, for calls after the visit
Clinical use cases
Interpret the conversations that matter most
Sliding-fee and eligibility intake
EnglishHow many people live in your home, including children, and what is your monthly household income?
Spanish¿Cuántas personas viven en su casa, incluidos los niños, y cuál es el ingreso mensual de su hogar?
Medication changes in chronic care
EnglishStop taking the white pill. Take the new pill once a day, but not with food.
Chinese (Mandarin)白色的药不要再吃了。新药每天吃一次，但不要和饭一起吃。
Integrated behavioral health warm handoffs
EnglishI'd like you to meet our counselor today. She can help with the stress you described.
Arabicأود أن أعرّفك اليوم على مستشارتنا النفسية. يمكنها مساعدتك في التعامل مع الضغط الذي وصفته.
Dental treatment plans and consent
EnglishThis tooth needs a root canal or an extraction. Does it hurt more with cold or when chewing?
SpanishEste diente necesita un tratamiento de conducto o una extracción. ¿Le duele más con lo frío o al masticar?
After-visit instructions and follow-up calls
EnglishThis is your health center. Your results are back. Are you taking the new medicine daily?
Chinese (Mandarin)您好，这里是您的社区医疗中心。您的检查结果出来了。新药您每天都在吃吗？
Success metrics
How you'll know it's working
Time to interpreter. Seconds between choosing to interpret and hearing the first interpreted sentence, tracked separately at the front desk, in dental and in behavioral health.
Interpreted visit length. For chronic care, dental and behavioral health visits, compared with your pre-launch baseline.
Total interpretation spend. Across medical, dental, behavioral health and phone outreach, compared with your prior per-minute vendor invoices.
Pricing
Pricing for community health centers
Results at another FQHC. CIFC Health, a federally qualified health center, cut its interpretation costs in half, saving more than $5,000 a month.
Every service line on one rate. A flat rate scoped to your sites or departments covers every service line with no per-minute rationing.
In your area
25.5 million people in the U.S. speak English less than “very well.”
How many live near you? Search your state, ZIP code, or town.
Darker states have a higher share of residents who speak English less than very well; shading is logarithmic, relative to the highest-share state.
| State | Share | People |
|---|---|---|
| California | 17.2% | 6,377,000 |
| Texas | 13.1% | 3,532,000 |
| New York | 13.1% | 2,486,000 |
| New Jersey | 12.2% | 1,060,000 |
| Florida | 11.8% | 2,389,000 |
| Hawaii | 11.2% | 152,900 |
| Nevada | 11.1% | 320,200 |
| Massachusetts | 9.5% | 631,900 |
| New Mexico | 8.7% | 172,700 |
| Illinois | 8.5% | 1,027,000 |
| Connecticut | 8.4% | 288,200 |
| Rhode Island | 8.4% | 87,250 |
| Arizona | 8.1% | 542,400 |
| Washington | 7.6% | 547,600 |
| Maryland | 7.1% | 411,700 |
| Virginia | 5.8% | 469,000 |
| Colorado | 5.5% | 295,600 |
| Georgia | 5.4% | 541,600 |
| District of Columbia | 5.4% | 34,600 |
| Oregon | 5.4% | 214,100 |
| Nebraska | 5.1% | 93,560 |
| Delaware | 4.9% | 45,460 |
| Utah | 4.7% | 140,000 |
| Kansas | 4.5% | 124,100 |
| Minnesota | 4.5% | 239,600 |
| North Carolina | 4.5% | 439,200 |
| Pennsylvania | 4.4% | 544,000 |
| Alaska | 4.3% | 29,650 |
| Oklahoma | 3.8% | 142,200 |
| Idaho | 3.7% | 62,850 |
| Iowa | 3.4% | 100,800 |
| Michigan | 3.4% | 318,900 |
| Arkansas | 3.2% | 90,380 |
| Indiana | 3.2% | 200,900 |
| Tennessee | 3.1% | 197,500 |
| Wisconsin | 3.0% | 164,200 |
| Louisiana | 2.8% | 123,500 |
| South Carolina | 2.8% | 132,700 |
| Ohio | 2.5% | 281,500 |
| Kentucky | 2.4% | 101,800 |
| New Hampshire | 2.4% | 31,410 |
| Missouri | 2.1% | 123,000 |
| Alabama | 2.1% | 98,720 |
| South Dakota | 1.9% | 15,800 |
| North Dakota | 1.9% | 13,810 |
| Wyoming | 1.8% | 9,923 |
| Mississippi | 1.6% | 44,870 |
| Maine | 1.4% | 18,140 |
| Vermont | 1.3% | 7,705 |
| Montana | 0.8% | 7,731 |
| West Virginia | 0.6% | 11,060 |
Source: U.S. Census Bureau ACS (states 2017-2021; metros 2024 or 2020-2024). Limited English: residents 5+ who speak English less than “very well.”
FAQ
Frequently asked questions
Explore
Specialties in fqhcs and community health centers
- Family medicine
- Internal medicine
- Pediatrics
- Obstetrics and gynecology
- Behavioral health and psychiatry
- Dermatology
- Occupational and environmental medicine
Related
See Opalite at your health center.
Try live interpretation in your community's languages. Get answers on rollout, security and pricing.