AI medical interpreter for primary and multispecialty clinics
Opalite gives your clinic's front desk, clinicians and nurse line real-time interpretation in 150+ languages and dialects, with no setup wait.
Today's challenge
What gets in the way of interpretation in primary care and multispecialty clinics today
Hold time before the shot
The medical assistant waits on hold for a phone interpreter before giving a tetanus booster.
No interpreter for same-day add-ons
Pre-booked in-person interpreters miss a same-day knee add-on in orthopedics or an unplanned nurse-line callback.
Eyes on the screen, not the patient
The physician types into the note during the patient's interpreted description of chest pain.
Cost of inaction
Language interpretation remains a gap in clinics
2.25x the odds
English-preference patients completed annual depression screening more often than others at one urban FQHC family medicine clinic.
35.0%
of Hispanic adults uncomfortable speaking English received all eligible recommended services, versus 53.6% of English-speaking Hispanics and 57.0% of non-Hispanic whites.
Source: Primary language and receipt of recommended health care among Hispanics in the United States
Meet Opalite.
Real-time AI medical interpretation in 150+ languages and dialects, connecting providers and patients in seconds.
- Works on the devices care teams already carry: phones, tablets, computers, and telehealth platforms
- Integrates with all EHRs
- Built for HIPAA-compliant healthcare
- SOC 2 Type II attested security controls
Workflow
How Opalite fits the clinic visit
| Stage | What happens | How Opalite supports it |
|---|---|---|
| Front desk | Check-in, insurance updates, the phone number for reminders and results | The phone, tablet or computer already at check-in, plus document translation for intake forms |
| Nurse line and results | Triage, results, refills | Phone interpretation on any line, including landlines |
| Documentation | Note and interpretation record | Written into the EHR via FHIR R4 after clinician review |
Clinical use cases
Interpret the conversations that matter most
Check-in and forms
EnglishIs this still the best phone number for appointment reminders and test results?
Spanish¿Este sigue siendo el mejor número de teléfono para recordarle sus citas y darle sus resultados?
Setting the visit agenda
EnglishBefore we start, tell me everything you want to talk about today.
Chinese (Mandarin)开始之前，请把您今天想说的问题都告诉我。
Medication review
EnglishBesides your prescriptions, do you take any vitamins, herbs or medicines from another country?
Arabicإلى جانب أدويتك الموصوفة، هل تتناول أي فيتامينات أو أعشاب أو أدوية من بلد آخر؟
Referrals across specialties
EnglishYou're seeing orthopedics for your knee. Bring your X-ray and a list of your medicines.
SpanishLo vamos a enviar a ortopedia por su rodilla. Traiga su radiografía y una lista de sus medicamentos.
Nurse triage and results calls
EnglishIf the dizziness gets worse or you faint, go to the emergency room today.
Chinese (Mandarin)如果头晕加重或者晕倒了，今天就去急诊室。
Success metrics
How you'll know it's working
Track the interpreted share of visits, including follow-ups, for patients flagged for an interpreter.
Compare interpreted visit length against your pre-launch baseline.
Pricing
Pricing for primary care and multispecialty groups
One rate, front desk to nurse line. A flat rate scoped to sites, departments or overall usage covers check-in, exam rooms, specialty suites and triage calls, with no per-minute meter.
In your area
25.5 million people in the U.S. speak English less than “very well.”
How many live near you? Search your state, ZIP code, or town.
Darker states have a higher share of residents who speak English less than very well; shading is logarithmic, relative to the highest-share state.
| State | Share | People |
|---|---|---|
| California | 17.2% | 6,377,000 |
| Texas | 13.1% | 3,532,000 |
| New York | 13.1% | 2,486,000 |
| New Jersey | 12.2% | 1,060,000 |
| Florida | 11.8% | 2,389,000 |
| Hawaii | 11.2% | 152,900 |
| Nevada | 11.1% | 320,200 |
| Massachusetts | 9.5% | 631,900 |
| New Mexico | 8.7% | 172,700 |
| Illinois | 8.5% | 1,027,000 |
| Connecticut | 8.4% | 288,200 |
| Rhode Island | 8.4% | 87,250 |
| Arizona | 8.1% | 542,400 |
| Washington | 7.6% | 547,600 |
| Maryland | 7.1% | 411,700 |
| Virginia | 5.8% | 469,000 |
| Colorado | 5.5% | 295,600 |
| Georgia | 5.4% | 541,600 |
| District of Columbia | 5.4% | 34,600 |
| Oregon | 5.4% | 214,100 |
| Nebraska | 5.1% | 93,560 |
| Delaware | 4.9% | 45,460 |
| Utah | 4.7% | 140,000 |
| Kansas | 4.5% | 124,100 |
| Minnesota | 4.5% | 239,600 |
| North Carolina | 4.5% | 439,200 |
| Pennsylvania | 4.4% | 544,000 |
| Alaska | 4.3% | 29,650 |
| Oklahoma | 3.8% | 142,200 |
| Idaho | 3.7% | 62,850 |
| Iowa | 3.4% | 100,800 |
| Michigan | 3.4% | 318,900 |
| Arkansas | 3.2% | 90,380 |
| Indiana | 3.2% | 200,900 |
| Tennessee | 3.1% | 197,500 |
| Wisconsin | 3.0% | 164,200 |
| Louisiana | 2.8% | 123,500 |
| South Carolina | 2.8% | 132,700 |
| Ohio | 2.5% | 281,500 |
| Kentucky | 2.4% | 101,800 |
| New Hampshire | 2.4% | 31,410 |
| Missouri | 2.1% | 123,000 |
| Alabama | 2.1% | 98,720 |
| South Dakota | 1.9% | 15,800 |
| North Dakota | 1.9% | 13,810 |
| Wyoming | 1.8% | 9,923 |
| Mississippi | 1.6% | 44,870 |
| Maine | 1.4% | 18,140 |
| Vermont | 1.3% | 7,705 |
| Montana | 0.8% | 7,731 |
| West Virginia | 0.6% | 11,060 |
Source: U.S. Census Bureau ACS (states 2017-2021; metros 2024 or 2020-2024). Limited English: residents 5+ who speak English less than “very well.”
FAQ
Frequently asked questions
Explore
Specialties in primary and multispecialty clinics
- Family medicine
- Internal medicine
- Cardiology
- Endocrinology
- Pulmonology
- Allergy and immunology
- Dermatology
- Occupational and environmental medicine
- Child neurology
- Urology
Related
See Opalite in your clinic.
Watch Opalite handle check-in, a visit and a nurse-line call in your patients' languages.