AI medical interpreter for telehealth and virtual care
Opalite adds real-time interpretation in 150+ languages and dialects to video visits on Zoom, Microsoft Teams and more, and to phone visits on any line.
Today's challenge
What gets in the way of interpretation in telehealth today
A virtual waiting room on hold
The clinician waits on hold for a three-way interpreter call with the patient already in the virtual waiting room.
Audio checks on the meter
A per-minute line bills the minutes a nurse spends helping a patient unmute her microphone.
Charting instead of watching
The remote clinician types the interpreted history instead of watching the patient's breathing on camera.
Cost of inaction
Language interpretation remains a gap in telehealth
16% lower odds
Patients preferring a non-English language completed fewer scheduled telemedicine visits at a large academic health system in spring 2020.
Meet Opalite.
Real-time AI medical interpretation in 150+ languages and dialects, connecting providers and patients in seconds.
- Works on the devices care teams already carry: phones, tablets, computers, and telehealth platforms
- Integrates with all EHRs
- Built for HIPAA-compliant healthcare
- SOC 2 Type II attested security controls
Workflow
How Opalite fits the virtual visit
Video visit
History, visual review, shared decisions
Interpretation in Zoom, Microsoft Teams and more, with no interpreter to schedule
Phone visit
Audio-only care, including dropped video visits
Interpretation on any phone line, including landlines
Instructions
Next steps, prescriptions, follow-up
Guardian checks on every sentence, plus document translation for written instructions
Clinical use cases
Interpret the conversations that matter most
Video dropping to phone mid-visit
EnglishThe video froze. I'm calling your phone now; please answer so we can keep going.
SpanishSe congeló el video. Ahora le voy a llamar a su teléfono; por favor conteste para que podamos continuar.
Remote symptom review
EnglishIs the pain sharp or dull, and does it spread to your arm or back?
Chinese (Mandarin)是刺痛还是闷痛？疼痛会不会传到胳膊或者后背？
Showing a medication on camera
EnglishHold the bottle closer to the camera. How many tablets do you take, and how often?
Arabicقرّب علبة الدواء من الكاميرا. كم حبة تتناول، وكم مرة؟
Home readings
EnglishPlease read me this morning's blood sugar and your blood pressure numbers from the cuff.
SpanishPor favor, léame su azúcar de esta mañana y los números de presión del aparato.
Caregivers on a separate line
EnglishI'll repeat the plan for your daughter: 12 units of insulin at bedtime, starting tonight.
Chinese (Mandarin)我再给您女儿说一遍：从今晚开始，睡前打12个单位胰岛素。
Success metrics
How you'll know it's working
Compare the video completion rate for patients needing interpretation against English-preferring patients.
Time the minutes from visit start to interpretation start against your prior dial-in vendor.
Pricing
Pricing for virtual care programs
Long video visits cost the same. A flat rate scoped to your deployment, with no per-minute meter, prices a long video visit like a short one.
In your area
25.5 million people in the U.S. speak English less than “very well.”
How many live near you? Search your state, ZIP code, or town.
Darker states have a higher share of residents who speak English less than very well; shading is logarithmic, relative to the highest-share state.
| State | Share | People |
|---|---|---|
| California | 17.2% | 6,377,000 |
| Texas | 13.1% | 3,532,000 |
| New York | 13.1% | 2,486,000 |
| New Jersey | 12.2% | 1,060,000 |
| Florida | 11.8% | 2,389,000 |
| Hawaii | 11.2% | 152,900 |
| Nevada | 11.1% | 320,200 |
| Massachusetts | 9.5% | 631,900 |
| New Mexico | 8.7% | 172,700 |
| Illinois | 8.5% | 1,027,000 |
| Connecticut | 8.4% | 288,200 |
| Rhode Island | 8.4% | 87,250 |
| Arizona | 8.1% | 542,400 |
| Washington | 7.6% | 547,600 |
| Maryland | 7.1% | 411,700 |
| Virginia | 5.8% | 469,000 |
| Colorado | 5.5% | 295,600 |
| Georgia | 5.4% | 541,600 |
| District of Columbia | 5.4% | 34,600 |
| Oregon | 5.4% | 214,100 |
| Nebraska | 5.1% | 93,560 |
| Delaware | 4.9% | 45,460 |
| Utah | 4.7% | 140,000 |
| Kansas | 4.5% | 124,100 |
| Minnesota | 4.5% | 239,600 |
| North Carolina | 4.5% | 439,200 |
| Pennsylvania | 4.4% | 544,000 |
| Alaska | 4.3% | 29,650 |
| Oklahoma | 3.8% | 142,200 |
| Idaho | 3.7% | 62,850 |
| Iowa | 3.4% | 100,800 |
| Michigan | 3.4% | 318,900 |
| Arkansas | 3.2% | 90,380 |
| Indiana | 3.2% | 200,900 |
| Tennessee | 3.1% | 197,500 |
| Wisconsin | 3.0% | 164,200 |
| Louisiana | 2.8% | 123,500 |
| South Carolina | 2.8% | 132,700 |
| Ohio | 2.5% | 281,500 |
| Kentucky | 2.4% | 101,800 |
| New Hampshire | 2.4% | 31,410 |
| Missouri | 2.1% | 123,000 |
| Alabama | 2.1% | 98,720 |
| South Dakota | 1.9% | 15,800 |
| North Dakota | 1.9% | 13,810 |
| Wyoming | 1.8% | 9,923 |
| Mississippi | 1.6% | 44,870 |
| Maine | 1.4% | 18,140 |
| Vermont | 1.3% | 7,705 |
| Montana | 0.8% | 7,731 |
| West Virginia | 0.6% | 11,060 |
Source: U.S. Census Bureau ACS (states 2017-2021; metros 2024 or 2020-2024). Limited English: residents 5+ who speak English less than “very well.”
FAQ
Frequently asked questions
Explore
Specialties in telehealth and virtual care
- Behavioral health and psychiatry
- Family medicine
- Neurology
- Endocrinology
- Allergy and immunology
- Colon and rectal surgery
- Dermatology
- Clinical genetics and genomics
- Child neurology
- Urology
Related
See Opalite on a virtual visit.
Run a live Zoom or phone visit with Opalite in your patients' languages.