Medical interpreters in Winston-Salem

Opalite recorded over 90% fewer errors than certified medical interpreters in its blinded validation study. The study compared Spanish, Mandarin, and Cantonese clinical dialogue and also reported over 98% fewer major and critical errors. Opalite uses the same underlying interpretation techniques across its supported languages, bringing that approach to local providers.

Providers in Winston-Salem covered by Title VI or Section 1557 must give patients with limited English proficiency meaningful access to care. When interpretation is needed, a qualified interpreter is required. Opalite is designed to support these obligations.

About 30,038 residents age five and older in the Winston-Salem metro area speak English less than very well, or 4.6% of that age group. In total, 83,184 residents speak a language other than English at home. These figures come from the 2020-2024 American Community Survey 5-year estimates. Speaking another language at home does not by itself mean someone needs an interpreter.

The three largest non-English language categories in the Winston-Salem metro area are Spanish (63,610), Other Indo-European languages (4,475), and Other Asian and Pacific Island languages (2,797). These are household language counts for residents age five and older from the 2020-2024 American Community Survey 5-year estimates. Some Census categories combine several languages, so a category total should not be read as a count for just one of them.

Yes. Winston-Salem care teams can use Opalite during an in-person appointment, a telehealth visit, or a phone call, including calls on a landline. It runs on phones, tablets, and computers, with no dedicated hardware to buy.