Skip to contentClinically validated by researchers at Johns Hopkins Medicine

Accuracy you can audit.

A blinded comparison of Opalite and certified medical interpreters. Three languages. Real clinical dialogue.

90%+

fewer errors than certified medical interpreters

98%+

fewer major and critical errors
than certified interpreters

Evaluated in Spanish, Mandarin, and Cantonese

In collaboration with

  • Johns Hopkins Medicine
  • U.S. Department of Veterans Affairs

Oral presentation · PAS 2026Pediatric Academic Societies Meeting

Study design.

The study evaluated interpretation accuracy in Spanish, Mandarin, and Cantonese.

  • Blinded comparison

    Head-to-head against three certified medical interpreters per language.

  • Real clinical dialogue

    Evaluated by physician-researchers.

  • Every error counted

    Omissions, substitutions, and distortions were scored for clinical severity.

Far fewer errors in every language.

Total interpretation errors in a blinded evaluation: Opalite against three certified medical interpreters per language.

Spanish

p = .011

98–99%fewer errors

Mandarin

p = .005

95–96%fewer errors

Cantonese

p = .018

95–97%fewer errors

Certified interpretersOpalite

Lower is better · Same scale across languagesEach interpreter is shown individually. Counts include every omission, substitution, and distortion.

Opalite made too few errors to categorize.

Here is what the certified medical interpreters missed.

Certified medical interpreters

Their errors clustered in two categories:

Information omissions
44%
Medical terminology errors
20%

Opalite

The few errors Opalite made showed no single dominant type.

Weighted for clinical severity, the gap widens.

Researchers also graded each error as minor, major, or critical to assess clinical severity. Opalite had fewer major and critical errors and lower severity-weighted scores across all three languages.

98%+

fewer major and critical errors than certified interpreters

0

major or critical errors in Spanish or Cantonese

Severity-weighted scores

Lower is better. Certified-interpreter scores are shown as ranges.

LanguageOpaliteCertified interpreters
Spanishp = .0071206–279
Mandarinp = .00710490–636
Cantonesep = .0384207–431

Points per error: minor ×1 · major ×5 · critical ×10.

Chosen first every time by blinded clinicians.

A seven-domain blinded quality survey, scored on a 10-point scale. Certified-interpreter ratings are shown as means.

Spanish

p = .037

9.0 / 10

Opalite quality rating

Opalite9.0
Certified interpreters6.7

Mandarin

p = .034

9.0 / 10

Opalite quality rating

Opalite9.0
Certified interpreters4.3

Cantonese

p = .010

9.0 / 10

Opalite quality rating

Opalite9.0
Certified interpreters5.7

The full study is available.

We walk your clinical team through the method, the error taxonomy, and the results.

Request the full study

See medical interpretation live.

Choose a supported language and try a live interpretation session.